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Shopify Retires Knowledge Base App, Moves AI Agent Facts To Admin via @sejournal, @MattGSouthern

Search Engine Journal Shopify Retires Knowledge Base App, Moves AI Agent Facts To Admin via @sejournal, @MattGSouthern

Shopify's AI agent knowledge base now lives in the admin. Policies and contact details publish by default. Some app users need to re-add their facts.

The post Shopify Retires Knowledge Base App, Moves AI Agent Facts To Admin appeared first on Search Engine Journal.

Posted by:Search Engine Journal
Posted on:  10/27/2026

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