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CX is important but most organizations aren’t delivering

Smart Insights CX is important but most organizations aren’t delivering

Chart of the Week: 87% of marketing, CX and analytics professionals say good CX is important but only 24% are performing highly at delivering it Offering a good customer experience (CX) can increase conversion, create return customers and turn consumers …..

The post CX is important but most organizations aren’t delivering appeared first on Smart Insights.

Posted by:Smart Insights
Posted on:  7/1/2019

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